Thebooksolo – Shipping Policy
This Shipping Policy applies to all orders placed through Thebooksolo.com.
1. Shipping Options & Costs:
- We offer the following shipping options within the United States:
- Free Shipping: For all orders.
2. Processing Time:
- Orders are typically processed and shipped within 0-1 business days of order placement.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a shipping confirmation email with tracking information once your order has shipped.
3. Shipping Carriers:
- We primarily use USPS for shipping.
4. Delivery Time:
- Delivery times are estimates and are not guaranteed.
- Factors such as weather, holidays, and carrier delays can impact delivery times.
- Estimated delivery time: 3-6 business days
- Order cut off time : 5.00 PM (EST)
5. Shipping Restrictions:
- We currently only ship to addresses within the United States.
6. Order Tracking:
- You can track your order using the tracking number provided in your shipping confirmation email.
7. Damaged or Lost Packages:
- If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged package and items. We will work with you to resolve the issue.
- If your package is lost in transit, please contact us within 7 days of the expected delivery date. We will investigate with the carrier and take appropriate action.
8. Returns & Exchanges:
- Please refer to our Returns & Exchanges Policy for information on returning or exchanging items. Returns & Exchanges Policy
9. Contact Us:
- If you have any questions about our Shipping Policy, please contact us at:
- Email: info@thebooksolo.com
- Phone: +1 329 216 9803
- Address: 2742 Woodhull Avenue, Bronx, NY 10469 USA